Work / N° 02
Digs to Digs
Moving is complicated. Asking for a quote shouldn’t be.
Stop one · the builder itself, all fourteen journeys
What are you moving?
Choose a service above
Choose a moving service and explore the quotation process for yourself. See how the questions adapt to your move, asking for what matters and leaving out what doesn’t.
Fourteen kinds of job. Fourteen sets of questions. One system.
Stop two · the problem
Less back-and-forth. More moving forward.
Digs to Digs handles everything from household and office moves to pianos, pets, boats and vehicles across Southern Africa. No two moves are quite alike, and neither are the details needed to quote for them. What sounds like a simple enquiry can quickly become a lengthy exchange about addresses, access, timing and everything in between.
The ambition was to give Digs to Digs a digital presence worthy of its reputation, replacing lengthy exchanges and complicated enquiries with a more intuitive way to plan a move and request a quote.
Stop three · all fourteen, to scale
- Home Move 8
- Office Move 8
- Shared Load 7
- Storage 6
- Item / Boxes 5
- Gumtree Pickup 5
- Car 5
- Motorcycle 5
- Other Vehicle 5
- Boat 5
- Piano 5
- Pet 5
- Other 5
- Junk / Rubble 4
questions particular to the job photographs and review, shared by all fourteen, so the team always receives the same shape of brief
Stop four · how it is built
One system, fourteen journeys.
Behind the restrained interface, the builder manages addresses, scheduling, inventory and service-specific requirements. Each step adapts to the information the customer provides, without exposing the complexity beneath.
Every move has its own considerations, so the questions adapt as you go. Moving from an upper floor? We’ll ask about lift access. A car that won’t start? We’ll find out how it can be loaded. A boat? We’ll establish whether it needs towing or lifting. Progress stays visible, answers can be revisited, and even a half-finished quote is saved for later.
Fourteen moving services, each with its own tailored quotation journey, brought together in one sophisticated, carefully considered digital experience. By asking the right questions in the right order, the system turns even complex moves into clear, structured quote requests, giving the team the detail it needs to prepare an accurate quotation.
- 01
Fourteen services - 02
Where from - 03
Who carries it - 04
What is coming - 05
Anything else - 06
Or: a piano - 07
Or: a pet